Services

Our Services

Gastaldi International hold a prominent position in Italy as a supplier of claims management services for the foreign insurance industry.
The ties with Principals are essentially built upon their trust in the integrity and quality of the services provided. Gastaldi International are retained by hundreds of insurance and reinsurance companies who seek to outsource, wholly or in part, the management of claims arising in Italy to an independent company featuring solid background and spirit of innovation at the same time.

Cargo Claims

Management of marine cargo claims acting as third party administrator (TPA) on behalf of insurers or reinsurers in accordance with appropriate outsourcing agreements.

Hull Claims

Assistance and advice in connection with collision, fire, grounding, salvage and other casualties. Appointment of solicitors and forensic experts.

General Average

Representation of cargo underwriters in connection with claims involving General Average. Collection of documentation and assistance with the provision of security.

Surveys

Appointment of staff or independent surveyors to deal with loss or damage on goods in transit or in store as well as on carrying vehicles and equipment, hull and machinery damage surveys on commercial vessels, fishing vessels or yachts as well as surveys on fixed and floating objects and third party property damaged as a result of marine casualties. Warranty, Pre-Risk, Risk-Assessment, Pre-Shipment and Loss Prevention surveys on cargo. Cargo loading and discharge control and supervision. Stowage and tie-down approval surveys. Surveys of hatches and holds or cargo spaces to certify fitness-to-carry. Loss prevention surveys on project cargo and heavy lifts. Inspections (FPR/LPR) and damage prevention surveys on brand new motorvehicles. Investigation of losses arising from theft, hijacking, misappropriation and fraud involving goods in transit. On/Off-Hire, Draft and Ullage surveys. Condition and valuation surveys of commercial ships and yachts.

Settling

The service of settlement of claims, wherever arising in Italy, is centralized in our Genoa Head Office. Letters of credit or other special funding arrangements can be handled to settle claims within an agreed limit under own authority on behalf of those Principals who desire so.

Certifications

Inspection and certification of goods (quality, quantity and conformity) for export or import against specification or letter of credit requirements.

Recoveries

Subrogation claims against third liable parties. In most cases requiring the appointment of solicitors, whether litigated or otherwise, contingency or semi-contingency terms (“no cure – no pay”) can still be offered.

Liability

Assistance and advice to mutual, fixed-premium and liability insurers of carriers, freight forwarders, terminal operators and other logistic service providers in respect of second or third party claims.
Engineering investigation and paralegal advice in connection with product liability claims with particular in-house expertise in respect of the automotive industry.

Non-Marine

Property Pre-Risk and Risk Assessment Surveys.